Guides · 3 min read
The first week: how to give the crew a good start
The measure of good housing is silence: no emails from the crew about the home. Here is how to get there in the first week.
Updated 18 October 2026
Before move-in
- Keys or a code and the address go to the contact person.
- House rules and instructions are on the home page and in the welcome information.
- Tell us if someone arrives late and we arrange the check-in.
Day one
- Walk through the home together and report right away if anything is missing.
- Wi-Fi details are in the home.
- Waste sorting and laundry are in the instructions.
During the stay
- Cleaning as agreed.
- If something breaks: call or write on WhatsApp and we fix it.
- The invoice goes to the company after move-in, once per period.